Support Information - Billing Support: For questions about your account or your monthly bill.
Press Resources - News & Press Releases: News Archive.
Contact Information E-mail General Questions to: E-mail Public Relations & Community Management Questions to: Please allow anywhere from 8 to 24 hours, depending on whether it is daytime in the United States. If you do not receive a reply within 24 hours, please resubmit your request - sometimes, e-Mail requests get lost among the flood of spam we receive. Telephone Call 1-331-248-2350. This is the correct contact for almost all inquiries, including: - Billing Questions You may call any time, day or night, but we are most likely to answer if you call when it is daytime in the United States. Postal Mail Pluribus Games, LLC Emergency Telephone Support The emergency phone numbers should only be used for two kinds of emergencies: server crashes, and item duplication/exploit bugs. If it's a server crash, you must verify, by speaking to several other players, that the server is really down and that it has been down for 10 full minutes. If it is an item duplication bug, you must verify, twice, that there really is a way to create large amounts of a particular material for free. Please understand, we are human beings who need time off, yet we are giving you our cell phone numbers. Please respect our privacy, and we will continue to give you the best support we can! Since you've read this far, here is the number: 630-770-2043 (Ron).
Pluribus Games is an LLC incorporated in the state of Illinois. Pluribus Games was founded in 2013 with the mission of creating a new and interesting online game. We are primarily self-funded. Ronald McCormick, President
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